Big phew!
Ok so once you meet the escalation criteria everything moves quickly.
We moved to an escalation yesterday afternoon and the passport is being delivered tomorrow approved and printed this afternoon and now available to view on tnt tracking website.
I have made a complaint as it seems barmy that applications from the same family made online are split up.
Just like when you add a named driver on an insurance renewal surely to “add another” application should be made available and the stress on talking to the help desk where you get a different version of progress depending on who you talk to is infuriating and stressful. I rang twice daily and tweeted daily not sure it helped but it was the only thing I could do..
In saying all of the above we are relieved 😅
Time line (Newport)
Passport printed and sent. 6 August 2020
Application approved. 6 August 2020
Application being processed. 27 July 2020
Documents received. 24 July 2020
Application received. 9 July 2020
Application submitted. 9 July 2020
Good luck to those with everything crossed.