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#2418
Freud
Participant

Applied for our child’s first passport and due to fly out on 17th August. Emailed local MP and have called HMPO on several occasions to attempt expediting to no avail. Understand the pressures and unprecedented period but there should really be additional contingencies for situations where people lose significant amounts of money as they have holidays/flights pre-booked. Our mistake was not applying for the passport sooner (totally put our hands up here) but had been misled by a colleague who’d stated our newborn could fly using our passports.

Application history

Application being processed 9:46am on 30 July 2020
Documents received 7:38pm on 28 July 2020
Application received 3:38pm on 24 July 2020
Identity details received 3:38pm on 24 July 2020
Email sent to person confirming your identity 3:23pm on 24 July 2020
Email sent to person confirming your identity 2:34pm on 24 July 2020
Ask someone to confirm your identity 1:50pm on 24 July 2020
Application submitted 1:50pm on 24 July 2020