Belfast

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  • #864
    Andy Anderson
    Keymaster

    Post your completed timeline or current situation here.

    #1270
    jojoportugal
    Participant

    Hi, has anyone had a passport issued from Belfast. I an a UK national resident in the UK but stuck in Portugal during lockdown. I applied for my passport at the end of May as my passport was soon expiring and I was not able to travel back due to lockdown and just wondering how long Belfast are taking as there is very few posts that mention that office.

    #1333
    jojoportugal
    Participant

    Update to yesterdays post, as today I have received a text to confirm approval.

    Timeline so far

    Application submitted 28 May 2020
    Application received 28 May 2020
    Documents received 11 June 2020 (posted from Portugal and took 13 days to be delivered, Royal mail delivered to passport office on 10th June)
    Application being processed 12 June 2020
    Application approved 25 June 2020

    So has taken 2 weeks exactly from them logging docs as received to approval. I think this is very acceptable.

    Will post again once passport received, but am expecting this to be the next hurdle as delivery companies in Portugal are terrible and say my address doesn’t exist as it is in the countryside, even though it does! UPS are the only company that have ever delivered to my address. Fingers crossed.

    #1561
    jojoportugal
    Participant

    Final timeline below

    Application submitted 28 May 2020
    Application received 28 May 2020
    Documents received 11 June 2020 (posted from Portugal and took 13 days to be delivered, Royal mail delivered to passport office on 10th June)
    Application being processed 12 June 2020
    Application approved 25 June 2020
    Application printed/posted 26 June 2020
    Passport delivered to me in Portugal 2 July 2020

    #2175
    MrsK
    Participant

    Child renewal passport received today – 22/07/20 – Great work!!!

    Application history
    pages.view.applicationHistory.statuspages.view.applicationHistory.date
    Passport printed and sent 5:21pm on 17 July 2020
    Application approved 9:42am on 16 July 2020
    Application being processed 10:01am on 12 July 2020
    Documents received 3:29pm on 10 July 2020
    Application received 9:18pm on 6 July 2020
    Identity details received 9:18pm on 6 July 2020
    Email sent to person confirming your identity 8:52pm on 6 July 2020
    Ask someone to confirm your identity 8:42pm on 6 July 2020
    Application submitted 8:42pm on 6 July 2020

    #2213
    MrG
    Participant

    Childs First Passport – Received 22/7/20 – less than 3 weeks so can’t complain about that, Spain here we come on 6th August!!

    Passport printed and sent 1:12pm on 20 July 2020
    Application approved 6:28pm on 16 July 2020
    Application being processed 11:27am on 8 July 2020
    Documents received 6:09pm on 7 July 2020
    Application received 3:06pm on 3 July 2020
    Identity details received 3:06pm on 3 July 2020
    Email sent to person confirming your identity 2:10pm on 3 July 2020
    Email sent to person confirming your identity 1:50pm on 3 July 2020
    Ask someone to confirm your identity 1:39pm on 3 July 2020
    Application submitted 1:39pm on 3 July 2020

    #2275
    kittyb
    Participant

    Application approved 27 July 2020
    Application being processed 12 July 2020
    Documents received 10 July 2020
    Application received 6 July 2020
    Identity details received 6 July 2020
    Email sent to person confirming your identity 6 July 2020
    Ask someone to confirm your identity 6 July 2020
    Application submitted 6 July 2020

    #2359
    gazstar
    Participant

    Hi

    As I’ve been eagerly looking on here and twitter for an indication of timescales I thought I’d post mine!

    Passport printed and sent 10:13am on 31 July 2020
    Application approved 8:21pm on 29 July 2020
    Application being processed 8:57am on 16 July 2020
    Identity details received 12:49pm on 13 July 2020
    Email sent to person confirming your identity 12:29pm on 13 July 2020
    Ask someone to confirm your identity 11:36am on 13 July 2020
    Application submitted 11:36am on 13 July 2020

    It is due to be delivered on Tuesday 4th August as per TNT Passport tracking website.

    It was a lost passport so had no docs to send. The new passport was scanned by TNT 31st July at 9pm and assume they don’t do delivery over the weekend as it’s showing the 4th as the delivery date.

    I did chase a couple of times via Twitter (which is why I know it is Belfast office) and don’t know if that helped – I’m based in Preston so thought it was strange to be being dealt with in Northern Ireland instead of my local office which is in Liverpool but I’m not complaining because Liverpool times seem to be a lot longer.

    Overall very happy with the service given all that is going on!

    • This reply was modified 3 years, 8 months ago by gazstar.
    #2418
    Freud
    Participant

    Applied for our child’s first passport and due to fly out on 17th August. Emailed local MP and have called HMPO on several occasions to attempt expediting to no avail. Understand the pressures and unprecedented period but there should really be additional contingencies for situations where people lose significant amounts of money as they have holidays/flights pre-booked. Our mistake was not applying for the passport sooner (totally put our hands up here) but had been misled by a colleague who’d stated our newborn could fly using our passports.

    Application history

    Application being processed 9:46am on 30 July 2020
    Documents received 7:38pm on 28 July 2020
    Application received 3:38pm on 24 July 2020
    Identity details received 3:38pm on 24 July 2020
    Email sent to person confirming your identity 3:23pm on 24 July 2020
    Email sent to person confirming your identity 2:34pm on 24 July 2020
    Ask someone to confirm your identity 1:50pm on 24 July 2020
    Application submitted 1:50pm on 24 July 2020

    #2449
    suvv10
    Participant

    Anyone else had any luck and can post the timeline for this bunch? I’m now at 28 days since submission and 21 days at processing with no movement since. starting to lose hope in getting away next week!

    #2479
    yalyskye
    Participant

    @suvv10 any luck with your child passport?

    We are in a similar situation, first passport for our newborn, hoping to fly in 10days: we are moving abroad so we have to reschedule movers, landlord + plane if passport does not arrive on time 🙁

    Our application moved to being processed on July 26th and no news since 🙁

    #2565
    suvv10
    Participant

    Hi @yalyskye

    Yes, I have just taken delivery of a childs first passport and I hope you get yours in time!

    Here is the full timeline:

    Application sub/ID etc 15 July 2020
    Documents received 20 July 2020
    Application being processed 22 July 2020
    Application approved 14 August 2020
    Passport printed and sent 17 August 2020
    Delivered by TNT to Edinburgh Area 19 August 2020

    When you hit 28 days phone and chase as they can escalate. I am travelling on Friday however I hadn’t booked as per guidance and told them that so why are other people skipping me in the que. With a whole 48hrs to spare we finally have it and with no thanks to our registry office which was the initial delay in getting a birth certificate!

    #2574
    clm
    Participant

    Here’s our timeline for renewal of a child passport:

    Passport printed and sent 9:47am on 21 August 2020
    Application approved 5:21pm on 20 August 2020
    Application being processed 11:18am on 17 August 2020
    Documents received 8:03pm on 13 August 2020
    Application received 4:18pm on 10 August 2020
    Identity details received 4:17pm on 10 August 2020
    Email sent to person confirming your identity 10:23am on 10 August 2020
    Ask someone to confirm your identity 10:19am on 10 August 2020
    Application submitted 10:19am on 10 August 2020

    #2780
    Benalmadena1
    Participant

    Thank you so much for this site and all those who have posted here. It gave me the confidence to apply for an online adult renewal at this difficult time.

    Application history

    Application submitted 18 August 2020
    Application received 18 August 2020
    Documents received 25 August 2020 (signed for 24 August)
    Application being processed 25 August 2020
    Application approved 27 August 2020
    Passport printed and sent 27 August 2020

    From DHL Global Forwarding, Hayes:

    Tuesday 01. September 2020
    11:36 Local time | Shipment picked up LONDON-HEATHROW – UK
    20:24 Local time | Arrived at Sort Facility EAST MIDLANDS – UK

    Wednesday 02. September 2020
    05:15 Local time | Arrived at Sort Facility VITORIA – SPAIN
    08:43 Local time | Arrived at Sort Facility SEVILLA – SPAIN
    11:46 Local time | Arrived at Delivery Facility in MALAGA – SPAIN
    14:18 Local time | Delivered BENALMADENA

    #2802
    yalyskye
    Participant

    We finally got our passport the day before our move! What a relief!

    Here is our timeline (first child passport):

    Passport received on 25th August
    Passport printed and sent on 20th August
    Application approved on 18th August
    Application being processed on 26th July
    Document received on July 25th
    Application submitted on July 21st

    • This reply was modified 3 years, 7 months ago by yalyskye.
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