Thank you so much for your response suzimac I have now sent an email enquiry but have not called as yet. I’m really not sure if I should call but seeing as it worked for you I may well follow your advice. My issue is my wife’s holidays are booked and fixed but we have held off booking the actual holiday due to the uncertainty of the traffic light system. I planned on booking this week but that’s when I found my passport was going to be out of date. So if I call I cannot hand on heart say I have a travel date and it would be wrong for me to book now due to the uncertainty of passport issue/receipt. Therefore I am really hoping things go through quickly but if they haven’t even registered old passport acceptance by tomorrow then I may well bite the bullet and give them a call.