I applied for child passport renewal and application is being processed since 4 March 2020 (way before lockdown) and still no sign of the passport and customer service telling me there are delays due to Covid19. It’s very frustrating as we are relocating to US and need the passport asap and it’s taking more than 2.5 months. And customer service is not willing to help.
Application history
pages.view.applicationHistory.statuspages.view.applicationHistory.date
Application being processed 1:51pm on 4 March 2020
Documents received 2:18pm on 3 March 2020
Application received 4:12pm on 1 March 2020
Identity details received 4:11pm on 1 March 2020
Email sent to person confirming your identity 2:12pm on 1 March 2020
Email sent to person confirming your identity 7:28am on 1 March 2020
Email sent to person confirming your identity 9:41pm on 27 February 2020
Ask someone to confirm your identity 9:35pm on 27 February 2020
Application submitted 9:35pm on 27 February 2020
