Reply To: Applications whilst locked down Home › Forums › COVID-19 › Applications whilst locked down › Reply To: Applications whilst locked down May 24, 2020 at 7:04 am #838 Milo LondonParticipant Hello, I’m still waiting for my adult renewal name change due to marriage. Below is my timeline: March 7th application submitted March 7th application received March 16th documents received March 17th application being processed I haven’t heard anything since, I’ve called the help line and they just tell me they unable to give any updates. It’s been 3 months, we’re due to fly out with work (if permitted) on the 11th August and I’m now very worried. Has anyone had any success calling the passport office and getting any information. Application was sent to the Liverpool office.