20 year old son studying in US applied for adult renewal 27 March. Had called on 26 March (after lockdown) and told it would take 4 weeks. Documents arrived 7 April, passport office registered they had them on 16 April and started processing on 27 April. Still in process. Academic year finished, son can’t work on student visa, needing to find friends to stay with, during lockdown. He called a couple of times but they can’t give any info on how long it will take.