I just got off the phone to them now – they said they are really busy and so printing is now taking up to 1 week! They said delivery should be 5 days after printing but could come sooner. So hopefully it won’t be too much longer for either of us – will let you know once mine is printed
So I thought I would call them so we could compare what we are told – apparently mine was printed on the 13th – and I should try TNT tracking – so I suspect the truth is printing is taking longer, scanning into the TNT system is taking longer – I suppose the scan than that puts it into the TNT system is the one that triggers the sent update – so time will tell – I’ll update as well as I find out more.