1st Adult Passport

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    Now waiting 13 weeks which is well outside the published 10 weeks and need to travel on 20th August
    Posted in London using Check & Send 28th April
    Received HMPO 5th May
    Transferred to Durham HMPO 7th May
    No movement since then
    Have called numerous times which is a useless exercise
    Have written to expeditingservice@hmpo.gov.uk – no response
    Have written to durhamupdgradeteam@hmpo.gov.uk – no response
    Have written to my MP who is supporting my requests to expedite this
    Have written by post to
    At this time there is no hope. No travel documents, no ID, no freedom of movement.
    The system is broken

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