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How long to acknowledge old passport?

How long to acknowledge old passport?

Home Forums General Passport Application Discussion How long to acknowledge old passport?

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #15332
    jcrm
    Participant

    How long is normal to acknowledge receipt of your old passport? I sent off 3 which were tracked and delivered by royal mail on 5 May. One has been acknowledged but two are still requesting old passport. How long is reasonable to give it before chasing? Thanks

    #15353
    trent
    Participant

    Up to 20 days is the feedback I’m seeing on this forum

    #15850
    Richie
    Participant

    i think it depends which office your Docs were sent to, passport and Docs go into large bins which overflow, if Docs fall out onto the floor they get put into the bin behind which cause further delays plus the passport office are under pressure to process urgent queries which makes for the standard application to take longer.

    #15856
    Amie
    Participant

    Mine still says ‘send your old passport’ since it got signed for on the 4th of May. Not sure how long it will take. On the 15th I messaged HMPO on web chat and said they will add the Royal Mail tracking number onto the notes, but did not seem to make it quicker to update the progress of the application. Hopefully it will change next week.

    #15923
    France22
    Participant

    Mine took 15 days at Peterborough

    #15930
    Richie
    Participant

    still waiting for mine to be received on day 25, phoned passport office and it appears no further action can be
    done until the office acknowledge receipt of the documents, very painful experience for a lot of people.

    #16354
    Turkey22
    Participant

    Finally got a message today, documents received 😃 applied 30th April. Signed for on 4th May at hmpo. Email/ text to say they’ve been received 26th May. One step closer .

    #16411
    Nawa
    Participant

    Mine was delivered on May 5th.
    Still at the ‘Send your documents’ stage. And I need to fly in September. I thought that would have been plenty of time in advance…

    #17078
    dcfcprem
    Participant

    44 days since my old passport was signed for at hmpo got a message yesterday saying if I don’t send old passport by 23 July they will cancel the application and I won’t get a refund. Absolute joke

    • This reply was modified 1 year, 8 months ago by dcfcprem.
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