Is this normal? – Child First Passport

Home Forums General Passport Application Discussion Is this normal? – Child First Passport

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
  • #16312

    Hello, just received an email from HMPO requesting I send birth certificate even though the tracking has shown it to be received already firstly by post office tracking and then by HMPO 2 weeks later.

    Is this just a automated email?

    Documents were received 10 May, no changes to application history since then.

    I’m convinced I sent them the full birth certificate.

    Thank you for any help


    Just ignore it , my daughter had numerous texts asking for documents she already sent. Didnt make any difference to the progress


    Yes ignore them – same here, even when I knew the documents had been delivered I still has reminders to send them – as soon as the document received update happens and they are scanned on to the system the reminders stop

Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.