During an HMRC application, HMRC lost my passports and birth certificate for my both Childs. I have applied for a new one, submitted the application online on 10th Mar. The tracker last update is “Application processed on 16th Mar 2022”
There has been no updates since then. I am just wondering if I need to send any more documents ? I mean I have already lost the passport and birth certificate and somebody has called me to confirm that they have cancelled the previous passport.