Open Letter

Home Forums Open Letter to Abi Tierney Open Letter

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    PWT Editor

    We have selected the most commonly asked questions about the recent passport delays and published in an open letter to Abi Tierney, Director General at Her Majesty’s Passport Office.

    You can view the letter here:

    Please share the link as more exposure will increase the chance of a response.

    Good Life

    That’s excellent Andy. You have created a fabulous website forum. I believe hundreds if not more have benefited from the support received. Also, why can the old passport not be sent with the new as this should save on postage costs?

    PWT Editor

    Hi, thanks, I am pleased you have found this forum helpful. The return of your old passport and also other supporting documents is something covered in the letter. However, I think the reason they don’t send the old with the new is for security reasons in case they both get lost in the post.

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