Applied for a renewal last week. Passport office received the old passport 2 days ago.
Today I got a phone call from an unknown caller ID saying they were from the passport office. They asked me to confirm my postcode and DOB.
They then asked me why I wanted to renew an in date passport and I told them it was because the pages are all full.
Is this normal? – has anyone else had a call from a withheld number like this?