My application went to the Glasgow office. Your sister was lucky 3 days? I sent my passport on the 2nd of March old passport received Fri 18th March. You can only phone up after 8 working days to be put through to someone. As soon as i phoned up on the Thursday 17th. It appeared the next day passport received. I’m still stuck on documents received. Plus when i phoned up i got through straight away then transferred to someone else and was on hold for 1hr45 minutes.
Stuck on documents received is good! There are two routes through their system the digital route and the processing route – if your application drops into the processing route you’ll get a processing update, if it remains in the digital route it will go straight to approved from docs received
I’m a basic child renewal. As long as its straight forward and the picture is perfect recommend to be from a photo booth at the supermarkets should be fine. If you take it yourself or the post office there could be shadows behind the ears highly recommend the photo booths. Then should go down the digital route. With the dates of your travel i don’t think you have to much to worry about. My application went in on the 2nd of march being printed now. Fly on the 7th April. It is very stressful when u have holidays booked.