After a tricky and stressful passport renewal experience I have started a government petition. I think it would be great if we all used our tricky experiences to encourage positive change in the system. Please do sign it to help everyone on this forum. Thank you! 🙂
Reform UK passport application tracking and options to fast-track applications
We want the Government to:
1. Improve passport tracking information so accurate, detailed and real-time information is available online for all passport applications.
2. Allow the option to fast-track any passport application (for a fee) for any reason.
My recent experience of passport renewals has highlighted the need for the passport application system, and the tracking information provided to customers throughout the application process, to be overhauled.
There is a lack of communication in the system, which can cause a lot of stress. In addition, there is a lack of flexibility in the system for existing applications.