Sending in a new photo

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  • This topic has 0 replies, 1 voice, and was last updated 2 years ago by jcrm.
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    jcrm
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    I’m so anxious! My old passport was sent to Newport. It sat at “docs received” for ages. In the meantime, my daughters ditigal pic was rejected so I uploaded another. I realised mine would be rejected for the same reason. Contacted them on live chat who told me it was now being processed but to send a physical passport pic to Durham! I can’t submit a ditigal upload but they won’t tell me why. I’m anxious abott the pic going to Durham and my passport in Newport. We have a holiday booked in Aug and I’m so worried. Has anyone had a similar experience? Will the different offices match up? My pic was marked “good” when I applied!

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