Stuck in Documents received

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  • #15313
    Hugh74
    Participant

    Having to renew both our children’s passports

    Application submitted 9th April
    Was updated to Document Received 26th April even though tracking said it was delivered much earlier.
    So still stuck in Documents Received since 26th April
    We’re going on holiday July but I need to pay the balance by Wednesday but now tempted to just cancel. Losing deposit far better than losing the entire cost. Tried calling Jet2 but impossible to try and get through. I can cancel via webpage so seems the sensible option just now

    • This topic was modified 1 year, 9 months ago by Hugh74.
    • This topic was modified 1 year, 9 months ago by Hugh74.

    #15321
    France22
    Participant

    Hi Hugh74
    I’m similar timeline to you and go end May. Think you have to calculate cost of upgrades possibly £150 for both against cost of deposit. Think you have a good chance by July. News is saying if over 10 weeks free upgrades.

    #15421
    Hugh74
    Participant

    Thanks. Yeah just worried as I read on another post that the 10 week countdown only starts from ‘Documents Received’ which for me gives me 11 weeks till we go which is a bit fine.

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