Stuck in Processing stage

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  • #15437
    LorraineCleveland
    Participant

    HI i’ve sent off my passport and they rang me really quickly so i stupidly booked the flights for the 8th June. I’m now stuck in processing stage for over 6 weeks.

    i did manage to get hold of the passport office and they have said that next week i can ring and ask for an upgrade is that correct? does anyone have any experience of this?

    I’m at my wits end now

    #15498
    France22
    Participant

    Not yet. I can ring Friday for travel 3rd June. Progress team will put in a request will then tell you to email upgrade team with copy of your flight details, put date of travel in heading.. Find out which office is dealing with it. Ring general no 8am press option 8 then 3. Ask to be put straight through to progress team

    #15628
    LorraineCleveland
    Participant

    France 22 thank you. Is it a different number for the progress team to the advice line?
    Fingers crossed that you get yours in time.

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