Has anyone had any luck with the upgrade service from the belfast office?! I emailed on Wednesday and have not had a response or a call back despite being told I would within 48hours. I have seen others with success with the upgrade service from other offices but not Belfast?!
I have emails Belfast today asking for some information on how the upgrade works but I’m not building my hopes up, my daughters passport has been stuck at awaiting to be approved stage for nearly 4 weeks, we don’t fly till the 14th may but starting to get worried I won’t receive passport back in time.
I just sent the email for the upgrade service today to Peterborough office. I haven’e seen anyone saying they got a reply after emailing though. Did you see people had success with the upgrade service? I am really not sure if those upgrade teams are working….