Do you have any update? I got my passport on the 8th of November and am still waiting for my supporting documents. I did pay the £5 secure extra as well. Does anyone know how we can contact someone as I need to travel by end of week and don’t want to go to the US embassy to get an emergency passport.
I also would like to know if you have an update, please! Got my British passport on 11/11 and still have not heard anything about the original/supporting documents (although i also paid extra for secure return).
I am in a similar situation – I received my first UK passport on 29 October & still have not got my supporting documents back (also paid the £5) – so I appear to be the longest here, going on 3 weeks, and travelling to my birth country in <2 weeks… So rather stressful as you need to entry that country on your home passport. Any idea if there is a way to expedite or follow-up, or do others have any timing experience they can share?
I don’t know if you can see my reply to the other person but they are saying it can take up to 3 weeks AFTER you have received your UK passport. They are not very good at trying to figure out if it even left their office.
I’m in the same boat. We’re due to fly on 14 December. Got my UK passport renewed, but now I need my US passport back. I called the passport office today, and they said it could take up to two months from when they’ve issued the new passport. They have no way of tracking where the supporting documents are or how when they’ll be sent back.
I really don’t want to have to apply for an emergency passport, but cancelling the trip is not an option.