georgiou32

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  • in reply to: Application after lost passport – travelling in a week! #19498
    georgiou32
    Participant

    Sounds like a right mess! I don’t think anyone is being honest with their answers over the phone. I spoke to someone as well and he said if it gets to wednesday then my upgrade has more than likely been rejected. I also spoke to TUI and they confirmed I would lose out on the holiday and wouldn’t be able to amend the dates.

    I have read some Facebook group posts and people have been turning up at their local passport offices 48 hours before travel. They had all possible supporting documents, travel bookings, ID etc and they got seen that day and went home with their passport. But you have to go 24-48hours before travel. I asked whether you can turn up to any office like Liverpool despite your application being assigned to somewhere else such as Durham. they all said their details were with Durham but they went Liverpool and they called Durham office and got it all sorted on the day.

    So my advice would be to go Tuesday to wherever is closes to you with everything and don’t leave until they give your passport lol.

    in reply to: Application after lost passport – travelling in a week! #19494
    georgiou32
    Participant

    Hello, i am in the exact same boat as you, apart from i travel on the 12th august. my application has been stuck on “received” since 14/06/2022. I email upgrade team a week ago. not heard anything, have constantly emailed different departments and called different departments with no luck and everyone saying the same thing.

    interesting you mentioned about the 8th august, they never said anything like that to me. My documents are in Durham apparently, however i might go to liverpool tomorrow to see if i have any luck showing up to a passport office. running out of ideas. We just need an answer and i find it crazy out of all the departments, no one can provide one!

    very stressed. hope you get it sorted 🙂

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