lindsay11uk

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Viewing 3 posts - 16 through 18 (of 18 total)
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  • lindsay11uk
    Participant

    Same here I applied early April for a renewal and been waiting for identity details to be confirmed for over a month, now telling me they have failed so had to send again today.// it’s all such a mess I’m due to upgrade on Thursday as it will be 14 days before we go away 23rd June
    Have you heard of the upgrade service ?

    in reply to: New Passport Upgrade Service! #16789
    lindsay11uk
    Participant

    I think they would take it out of the queue after you email the upgrade team and start the process before they ring you 24-48 hours before to collect

    in reply to: New Passport Upgrade Service! #16788
    lindsay11uk
    Participant

    Hi
    I would say you have to collect, if the upgrade team are only contacting people 24 -48 hours before travel there wont be enough time for them to post it I wouldn’t think, I phoned them up yesterday and was told I can upgrade on the 9th June as that will be 6 weeks after I applied and 14 days before I travel (23rd June, I asked could she tell me which passport office was dealing with it and she said they will tell me when I ring on the 9th June, My mind is still not at ease as reading stories of people finding out where there passport is by online chat and then just driving to that office, so now I am debating doing that if I can find out who is dealing with it

Viewing 3 posts - 16 through 18 (of 18 total)