Feedback, experiences, timelines, tips and useful information from people that have recently been through the UK passport application process.
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Adult Renewal Passport
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool
Submission Date:
2022-06-02
Date Received:
2022-08-06
Overall Experience:
1 Star – Very Stressful
Comments:
Only received as went to office to chase up and get before travel date. Utter farce.
Type of Application:
Adult Passport Renewal
Passport Office:
Durham
Submission Date:
2022-04-20
Date Received:
2022-08-07
Overall Experience:
1 Star – Very Stressful
Comments:
Documents received at Durham office all I get is documents received I am in South Africa waiting to get back to the uk it’s a hopeless situation when you phone it’s a call Centre nobody seems to care.
Overseas Passport Application
Type of Application:
Adult Renewal (Overseas Application)
Passport Office:
Durham
Submission Date:
2022-04-22
Date Received:
Not Received
Overall Experience:
1 Star – Very Stressful
Comments:
Was told my documents were received and then lost. Still waiting since March
I was in similar situation and I escalated through this emails . Liverpool@hmpo.gov.uk and ExpeditedService@hmpo.gov.uk