Feedback, experiences, timelines, tips and useful information from people that have recently been through the UK passport application process.
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1st Adult Passport
Type of Application:
First UK Adult Passport
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-22
Date Received:
2023-02-07
Overall Experience:
5 Star – Very Easy
Comments:
The turnaround time is well within the 10 weeks they show on their website. The application process is also straightforward.
Type of Application:
First UK Adult Passport
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-22
Date Received:
2023-02-07
Overall Experience:
5 Star – Very Easy
Comments:
The turnaround time is well within the 10 weeks they show on their website. The application process is also straightforward.
Type of Application:
First UK Adult Passport
Passport Office:
Hemel Hempstead
Submission Date:
2023-01-25
Date Received:
2023-02-09
Overall Experience:
4 Star – Easy
Comments:
Passport delivered 14.35 on 9 February 2023
Passport printed 9:52pm on 8 February 2023
Application approved 1:00pm on 6 February 2023
Documents received 6:51am on 31 January 2023
Application received 12:54pm on 25 January 2023
Identity details received 12:53pm on 25 January 2023
Email sent to person confirming your identity 12:46pm on 25 January 2023
Ask someone to confirm your identity 11:27am on 25 January 2023
Application submitted 11:27am on 25 January 2023
Adult Renewal Passport
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
2022-11-30
Date Received:
2023-01-17
Overall Experience:
2 Star – Stressful
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
2023-01-25
Date Received:
2023-02-08
Overall Experience:
5 Star – Very Easy
Comments:
Regular updates of progress, was delivered before they stated it had shipped.
Type of Application:
Adult Passport Renewal
Passport Office:
Durham
Submission Date:
2023-01-20
Date Received:
2023-02-08
Overall Experience:
5 Star – Very Easy
Comments:
Really impressed.
Sent passport express from France 20th Jan, it eventually left France 23rd, received 26th. Application approved 2nd Feb, printed 3rd and received 9th.
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-27
Date Received:
2023-02-09
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Not Sure
Submission Date:
2022-12-29
Date Received:
2023-01-05
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Durham
Submission Date:
2023-01-26
Date Received:
2023-02-09
Overall Experience:
5 Star – Very Easy
Comments:
Passport delivered 9 February 2023 (no disptach notification or tracking information was provided)
Passport printed 12:03am on 8 February 2023
Application approved 9:32am on 6 February 2023
Documents received 5:37pm on 30 January 2023
Old passport sent 1st class signed for on 27 January 2023
Application received 10:53pm on 26 January 2023
Application submitted 10:53pm on 26 January 2023
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-26
Date Received:
2023-02-09
Overall Experience:
Please Rate out of 5
Comments:
Really easy process. Sent my passport first class on a Friday morning, they were delivered in the Monday and marked as received the same day. Glad I looked here before going ahead with a normal renewal as I knew when to expect everything and that it would have been a wast paying for the expedited/premium service.
Application submitted 10:22pm on 26 January 2023
Application received 10:23pm on 26 January 2023
Documents received 3:40pm on 30 January 2023
Application approved 8:36am on 6 February 2023
Passport printed 4:13am on 8 February 2023
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
2023-01-25
Date Received:
2023-02-09
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-26
Date Received:
2023-02-09
Overall Experience:
4 Star – Easy
Comments:
Well informed on progress. Still waiting for supporting documents to come back, but hope it will be soon.
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-23
Date Received:
2023-02-06
Overall Experience:
4 Star – Easy
Comments:
Online Application Submitted – 23.01.23
Old Passport Received and linked to application – 26.01.23
Passport Application approved 02.02.23
Overall turnaround in 2 weeks, which, accounting for calendar days is a pretty good service
Child Renewal
Type of Application:
Child Renewal
Passport Office:
Hemel Hempstead
Submission Date:
2023-01-22
Date Received:
2023-02-09
Overall Experience:
5 Star – Very Easy
Comments:
Applied for two children’s renewals – different addresses were given to send the old passports but information online stated that they could both be sent to one address. This saved postage costs.
Type of Application:
Child Renewal
Passport Office:
Hemel Hempstead
Submission Date:
2023-01-16
Date Received:
2023-02-08
Overall Experience:
2 Star – Stressful
Comments:
Stressful, only because of my own immediate needs for it. HMPO did well completing before their 10wk timeframe so well done to them.
