Feedback, experiences, timelines, tips and useful information from people that have recently been through the UK passport application process.
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1st Adult Passport
Type of Application:
First UK Adult Passport
Passport Office:
London
Submission Date:
2022-10-10
Date Received:
2022-10-26
Overall Experience:
5 Star – Very Easy
Type of Application:
First UK Adult Passport
Passport Office:
Liverpool (Bootle)
Submission Date:
2022-10-11
Date Received:
2022-10-27
Overall Experience:
5 Star – Very Easy
Type of Application:
First UK Adult Passport
Passport Office:
Liverpool (Bootle)
Submission Date:
2022-10-03
Date Received:
2022-10-27
Overall Experience:
5 Star – Very Easy
Type of Application:
First UK Adult Passport
Passport Office:
Liverpool (Bootle)
Submission Date:
2022-10-09
Date Received:
0202-10-26
Overall Experience:
5 Star – Very Easy
Type of Application:
First UK Adult Passport
Passport Office:
Liverpool (Bootle)
Submission Date:
2022-09-20
Date Received:
2022-10-27
Overall Experience:
5 Star – Very Easy
Comments:
It was seamless. Provide a good quality photo and subsequent quick identity verification. The application will then avoid delays and increase the chances of getting your passport quicker.
Adult Renewal Passport
Type of Application:
Adult Passport Renewal
Passport Office:
Not Sure
Submission Date:
2022-10-10
Date Received:
2022-10-26
Overall Experience:
5 Star – Very Easy
Comments:
I submitted an online renewal application on 10 Oct 22. My replacement passport dropped through the letter box on 26 Oct 23. Very happy.
Type of Application:
Adult Passport Renewal
Passport Office:
Belfast
Submission Date:
2022-10-14
Date Received:
2022-10-27
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2022-10-13
Date Received:
2022-10-27
Overall Experience:
4 Star – Easy
Comments:
Application done online and was quick and easy. Regular updates by email and text kept me in the know about passport status.
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2022-10-21
Date Received:
2022-10-27
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2022-10-11
Date Received:
2022-10-27
Overall Experience:
5 Star – Very Easy
Comments:
Passport delivered 10:36am on 27 October 2022
Passport printed 3:16am on 26 October 2022
Application approved 12:24pm on 25 October 2022
Documents received 3:08pm on 14 October 2022
Application received 6:40pm on 11 October 2022
Application submitted 6:39pm on 11 October 2022
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2022-10-11
Date Received:
2022-10-27
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Glasgow
Submission Date:
2022-10-09
Date Received:
2022-10-26
Overall Experience:
3 Star – Average
Comments:
We sent two passports. One to Peterborough and one to Glasgow. The new passport from Peterborough was received in 4 days but the Glasgow passport took 17 days.
Type of Application:
Adult Passport Renewal
Passport Office:
Peterborough
Submission Date:
2022-10-13
Date Received:
2022-10-27
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2022-10-17
Date Received:
2022-10-20
Overall Experience:
Please Rate out of 5
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2022-10-20
Date Received:
2022-10-25
Overall Experience:
5 Star – Very Easy
Comments:
Extremely fast and kept up to date by text. Old passport sent back by special delivery.
Type of Application:
Adult Passport Renewal
Passport Office:
Not Sure
Submission Date:
2022-10-18
Date Received:
2022-10-27
Overall Experience:
5 Star – Very Easy
Comments:
Done the post office check on the paper form on the 18th .
Issued on the 25th
Delivered 27th
Type of Application:
Adult Passport Renewal
Passport Office:
Durham
Submission Date:
2022-10-07
Date Received:
2022-10-27
Overall Experience:
3 Star – Average
Comments:
Why on earth the passport office does not have a simple way to share an expected / average wait time, rather than stating “up to 10 weeks” is beyond me. Thanks for providing a really useful service that made the process a bit less stressful.
Type of Application:
Adult Passport Renewal
Passport Office:
Not Sure
Submission Date:
2022-09-15
Date Received:
2022-10-27
Overall Experience:
4 Star – Easy
Comments:
Post office paper check and send with change of name
Child Renewal
Type of Application:
Child Renewal
Passport Office:
Not Sure
Submission Date:
2022-09-27
Date Received:
2022-10-27
Overall Experience:
4 Star – Easy
Comments:
Our application was delayed because our home address is also a business address, so I had to send a supplementary letter to explain this before they would continue with the application. If I knew this was going to be flagged up I could have put a cover letter in the initial application and avoided the delay
