Feedback, experiences, timelines, tips and useful information from people that have recently been through the UK passport application process.
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1st Adult Passport
Type of Application:
First UK Adult Passport
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-18
Date Received:
2023-02-03
Overall Experience:
4 Star – Easy
Type of Application:
First UK Adult Passport
Passport Office:
Hemel Hempstead
Submission Date:
2023-01-15
Date Received:
2023-02-02
Overall Experience:
5 Star – Very Easy
Comments:
Process easy however no tracking on passport through courier to delivery.
Type of Application:
First UK Adult Passport
Passport Office:
Hemel Hempstead
Submission Date:
2023-01-12
Date Received:
2023-01-27
Overall Experience:
4 Star – Easy
Adult Renewal Passport
Type of Application:
Adult Passport Renewal
Passport Office:
Durham
Submission Date:
2023-01-21
Date Received:
2023-02-02
Overall Experience:
5 Star – Very Easy
Comments:
Status/Date
Application submitted 2:52pm on 21 January 2023
Application received 2:53pm on 21 January 2023
Documents received 6:43pm on 24 January 2023
Application approved 8:29am on 31 January 2023
Passport printed 12:20am on 1 February 2023
Passport received on 2 February 2023
Passport application was completed online- uploaded own photo using passport photo app who scan the image to ensure the picture will be accepted. The process was very simple. Longest wait time was for approval of application. Old passport was delivered on the 24th of January and uploaded by the passport office on the same day.
Did not get any notifications from the courier to say they would deliver, this was also the case with another passport received in Jan (delivered by DHL). So just expect passport to arrive 1-2 days after status says it has been printed.
Have had 2 passports completed in under the 10 week mark stated on the GOV website (averaging 2 weeks). Very good service as long as you include the correct documents, the passports are dispatched quickly.
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-28
Date Received:
2023-02-03
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
2023-01-19
Date Received:
2023-02-02
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-30
Date Received:
2023-02-03
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Durham
Submission Date:
2023-01-23
Date Received:
2023-02-03
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-21
Date Received:
2023-02-02
Overall Experience:
5 Star – Very Easy
Comments:
Very easy to renew and was kept fully informed throughout the application. I especially liked the photo checker incorporated in the online application.
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
2023-01-23
Date Received:
2023-02-03
Overall Experience:
5 Star – Very Easy
Comments:
Passport delivered 12.51pm 3 February 2023
Passport printed 1:08am on 3 February 2023
Application approved 9:59am on 2 February 2023
Documents received 12:53pm on 26 January 2023
Application received 9:52am on 23 January 2023
Application submitted 9:52am on 23 January 2023
Type of Application:
Adult Passport Renewal
Passport Office:
Not Sure
Submission Date:
2023-01-31
Date Received:
2023-02-02
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Glasgow
Submission Date:
2023-01-22
Date Received:
2023-02-03
Overall Experience:
5 Star – Very Easy
Comments:
Applied online
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
2023-01-13
Date Received:
2023-02-03
Overall Experience:
3 Star – Average
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-29
Date Received:
2023-02-03
Overall Experience:
5 Star – Very Easy
Comments:
Outstanding service. Submitted the application on Sunday 29th and received my renewal passport on the following Friday (3rd Feb). 5 working days. Astounding.
Passport printed 10:12pm on 2 February 2023
Application approved 9:22pm on 1 February 2023
Documents received 7:00pm on 1 February 2023
Application received 5:02pm on 29 January 2023
Application submitted 5:01pm on 29 January 2023
Type of Application:
Adult Passport Renewal
Passport Office:
Newport
Submission Date:
2023-01-23
Date Received:
2023-02-02
Overall Experience:
5 Star – Very Easy
Comments:
Had to re do the photos on phone a few times until the “good” category achieved but apart from that very straight forward.
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-28
Date Received:
2023-02-03
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Durham
Submission Date:
2023-01-24
Date Received:
2023-02-02
Overall Experience:
5 Star – Very Easy
Comments:
Actually sent my passport on 16th Jan only for post office to lose it (yes was sent recorded signed for) Spoke to passport office who were very helpful, they advised reporting it lost on gov website, getting a lost reference then they would marry up my renewal with my lost report number this was on 25th Jan, the asked if I needed it be a specific date, I did, it arrived on 2nd Feb two weeks before the date I needed it by. (Applied via on line process/uploading images)
1st Child Passport
Type of Application:
First Child Passport
Passport Office:
Liverpool (Bootle)
Submission Date:
2022-10-28
Date Received:
2023-01-30
Overall Experience:
1 Star – Very Stressful
Comments:
We applied for our son’s first passport. Submitted all the required documentation but the application seemed to be stuck in the system. After waiting 10 weeks, we were able to escalate. After escalation, we waited around 2 weeks.
Child Renewal
Type of Application:
Child Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-25
Date Received:
2023-02-02
Overall Experience:
5 Star – Very Easy
Type of Application:
Child Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-25
Date Received:
2023-02-02
Overall Experience:
5 Star – Very Easy
Type of Application:
Child Renewal
Passport Office:
Hemel Hempstead
Submission Date:
2023-01-26
Date Received:
2023-02-03
Overall Experience:
5 Star – Very Easy
Type of Application:
Child Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-20
Date Received:
2023-02-02
Overall Experience:
5 Star – Very Easy
Comments:
Application submitted 4:29pm on 20 January 2023
Posted old passport Saturday 21 Jan
Documents received 7:38pm on 24 January 2023
Application approved 8:54am on 31 January 2023
Passport printed 4:03am on 1 February 2023
Received 1:45pm on 2 February 2023
Type of Application:
Child Renewal
Passport Office:
Not Sure
Submission Date:
2023-01-24
Date Received:
2023-02-02
Overall Experience:
5 Star – Very Easy
Applied passport renewal 24 January 2023 received documents 26 January still haven’t got it phoned up they have put urgent on my file I am cabin crew need asap