Feedback, experiences, timelines, tips and useful information from people that have recently been through the UK passport application process.
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1st Adult Passport
Type of Application:
First UK Adult Passport
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-15
Date Received:
2023-02-04
Overall Experience:
5 Star – Very Easy
Comments:
I expected a lengthy process, given the official timeframe to allow up to 10 weeks. However, I was pleasantly surprised to receive my passport within 3 weeks.
Type of Application:
First UK Adult Passport
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-24
Date Received:
2023-02-06
Overall Experience:
5 Star – Very Easy
Comments:
Passport Received : 07/02/2023. ( although haven’t received my sent documents yet )
Passport printed 9:28pm on 3 February 2023
Application approved 2:37pm on 3 February 2023
Documents received 11:24am on 27 January 2023
Application received 3:50pm on 24 January 2023
Identity details received 3:50pm on 24 January 2023
Email sent to person confirming your identity 3:20pm on 24 January 2023
Ask someone to confirm your identity 3:15pm on 24 January 2023
Application submitted 3:15pm on 24 January 2023
This site is really helpful to have an estimate of your passport arrival times . Great work
Type of Application:
First UK Adult Passport
Passport Office:
Hemel Hempstead
Submission Date:
2023-01-13
Date Received:
2023-02-07
Overall Experience:
3 Star – Average
Type of Application:
First UK Adult Passport
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-30
Date Received:
2023-02-07
Overall Experience:
5 Star – Very Easy
Adult Renewal Passport
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-14
Date Received:
2023-01-26
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-22
Date Received:
2023-02-06
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Belfast
Submission Date:
2023-01-18
Date Received:
2023-01-30
Overall Experience:
5 Star – Very Easy
Comments:
Easy online application and submission / Easy payment / Postal pick-up of old passport by Royal Mail, paid online / Clear and timely email updates / Received new passport within 12 days and old documents [i.e. old passport] after 19 days
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
2023-01-22
Date Received:
2023-02-06
Overall Experience:
5 Star – Very Easy
Comments:
Easy to do online.
Type of Application:
Adult Passport Renewal
Passport Office:
Glasgow
Submission Date:
2023-01-23
Date Received:
2023-02-07
Overall Experience:
3 Star – Average
Comments:
No messages from delivery, no tracking number.
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-23
Date Received:
2023-02-03
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Newport
Submission Date:
2023-01-10
Date Received:
2023-02-07
Overall Experience:
2 Star – Stressful
Comments:
I needed to send 3 lots of documents due to name change, and they didn’t receive them.
Lost or Stolen Passport Application
Type of Application:
Lost/Stolen Passport
Passport Office:
London
Submission Date:
2023-01-26
Date Received:
2023-02-07
Overall Experience:
5 Star – Very Easy
Comments:
Good online service as is typical of anything the GDS team touches. Applied in a quiet period but the updates were reassuring all the same.
No documents needed to be sent.
1st Child Passport
Type of Application:
First Child Passport
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-23
Date Received:
2023-02-07
Overall Experience:
4 Star – Easy
Type of Application:
First Child Passport
Passport Office:
Durham
Submission Date:
2023-01-23
Date Received:
2023-02-06
Overall Experience:
5 Star – Very Easy
Type of Application:
First Child Passport
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-17
Date Received:
2023-01-27
Overall Experience:
5 Star – Very Easy
Child Renewal
Type of Application:
Child Renewal
Passport Office:
Hemel Hempstead
Submission Date:
2023-01-13
Date Received:
2023-02-07
Overall Experience:
4 Star – Easy
Comments:
Strait forward application used pic taken on iPhone 13. Longest part was due to myself having to get the paper Identification form signed and documents sent.
Application history
Passport printed 10:22am on 6 February 2023
Application approved 1:52pm on 3 February 2023
Documents received 6:30pm on 2 February 2023
Documents posted by RM by 1pm next Working Day 23 Jan – Delivered 24 Jan
Use paper form to confirm identity 12:33pm on 13 January 2023
Ask someone to confirm your identity 12:24pm on 13 January 2023
Application submitted 12:24pm on 13 January 2023
Type of Application:
Child Renewal
Passport Office:
Newport
Submission Date:
2023-01-18
Date Received:
2023-01-30
Overall Experience:
5 Star – Very Easy
Comments:
Easy online application and submission / Easy payment / Postal pick-up of old passport by Royal Mail, paid online / Clear and timely email updates / Received new passport within 12 days and old documents [i.e. old passport] after 19 days
Type of Application:
Child Renewal
Passport Office:
Durham
Submission Date:
2023-01-13
Date Received:
2023-02-03
Overall Experience:
5 Star – Very Easy
Comments:
Submitted application Fri 13th Jan, passport wasn’t sent off until the Monday 16th Jan.
Old Passport received on 25th Jan. Documents approved 1st Feb.
Passport Printed early hours 2nd Feb.
Passport delivered to letterbox afternoon of 3rd Feb!!
Type of Application:
Child Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-14
Date Received:
2023-01-26
Overall Experience:
5 Star – Very Easy
Type of Application:
Child Renewal
Passport Office:
Belfast
Submission Date:
2023-01-23
Date Received:
2023-02-07
Overall Experience:
5 Star – Very Easy
Type of Application:
Child Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-10
Date Received:
2023-01-24
Overall Experience:
5 Star – Very Easy
