May 12, 2022

Passport Experiences 12th May 2022

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Passport Application Experiences

Feedback, experiences, timelines, tips and useful information from people that have recently been through the UK passport application process.

First Adult Passport

Type of Application:
First UK Adult Passport

Submission Date:
2022-03-11

Date Received:
2022-05-11

Overall Experience:
1 Star – Very Stressful

Comments:
Finally finally – If you get through to the main office in Liverpool they are really helpful and will do their level best to help. The blame lies completely at the door of the Home Office and Pritel Patel – no leadership and way to slow to react. Don’t blame the staff for the shortcomings of their so called ‘leaders’

Type of Application:
First UK Adult Passport

Submission Date:
2022-03-27

Date Received:
2022-05-11

Overall Experience:
2 Star – Stressful

Comments:
Still waiting on processing be confirmed. It has been processing since 25th April and seen others have got theres and applied later. Holiday on 22nd as only said 5 week at the time of 27 March. Little sister got hers 2 weeks ago. Sent off day before.

Type of Application:
First UK Adult Passport

Submission Date:
2022-04-05

Date Received:
2022-05-11

Overall Experience:
4 Star – Easy

Comments:
Quick process but poor advice line. They can’t help.

Type of Application:
First UK Adult Passport

Submission Date:
2022-04-03

Date Received:
2022-05-11

Overall Experience:
4 Star – Easy

Comments:
Passport printed: 9 May
Application approved: 6 May
Documents received: 19 April
Application received: 3 April
Identity details received: 3 April
Email sent to person confirming your identity: 3 April
Ask someone to confirm your identity: 3 April
Application submitted: 3 April

Adult Renewal Passport

Type of Application:
Adult Passport Renewal

Submission Date:
2022-04-27

Date Received:
2022-05-11

Overall Experience:
4 Star – Easy

Comments:
Took a few days after Royal Mail reported old passport delivered to show up on HM Passport tracking as received.

Type of Application:
Child Renewal

Submission Date:
2022-04-29

Date Received:
2022-05-11

Overall Experience:
5 Star – Very Easy

Comments:
I made 5 applications, 4 renewals and 1 first child passport, all sent to different offices. This one sent to Bootle, is only one I’ve received back. 1 of the others say they’ve received documents and the other 3 still saying send old passport or documents.
Hopefully the others will update soon.

Type of Application:
Adult Passport Renewal

Submission Date:
2022-04-19

Date Received:
2022-05-11

Overall Experience:
5 Star – Very Easy

Comments:
Went very smoothly after the two week wait to get confirmation that documents had been received then 3 days from approved to received and loads of comms. No idea when my supporting docs (Irish passport) will come back but happy with this for now.

Type of Application:
Adult Passport Renewal

Submission Date:
2022-04-29

Date Received:
2022-05-11

Overall Experience:
5 Star – Very Easy

Comments:
Quick service, notified of progress throughout.

Type of Application:
Adult Passport Renewal

Submission Date:
2022-04-24

Date Received:
2022-05-09

Overall Experience:
5 Star – Very Easy

Comments:
Shocked that it came back so quick

Type of Application:
Adult Passport Renewal

Submission Date:
2022-05-03

Date Received:
2022-05-11

Overall Experience:
5 Star – Very Easy

Comments:
Very fast service. Used photo booth with id number and next day delivery for old passport. Moved to next stage every day.

Type of Application:
Adult Passport Renewal

Submission Date:
2022-04-13

Date Received:
2022-05-09

Overall Experience:
5 Star – Very Easy

Comments:
Staggered at how quickly it came back. After all the reports I was wondering if I’d get back for July.

Type of Application:
Adult Passport Renewal

Submission Date:
2022-04-19

Date Received:
2022-05-11

Overall Experience:
4 Star – Easy

Comments:
Peterborough office
* Passport posted through letterbox 10am 11 May (no sig)
Passport printed- 6:51pm 9 May
Application approved- 6:15pm 6 May
Documents received- 4:11pm 4 May
*Documents received per Royal Mail 21 April
*Documents posted 20 April
Application received- 10:02pm 19 April
Application submitted- 10:01pm 19 April

As with most other applications the longest wait was passport office acknowledging receipt of old passport. (Would definitely recommend signed for delivery for peace of mind).

Worst bit is all of the media coverage and discrepancy between passport offices! Other adult renewal processed really quickly but took almost a week after printing to arrive.

Type of Application:
Adult Passport Renewal

Submission Date:
2022-04-21

Date Received:
2022-05-11

Overall Experience:
4 Star – Easy

Comments:
The process moved very fast once receipt of my documents was acknowledged 2 weeks after the post office tracking confirmed they had been delivered to the Passport Office in Bootle. The passport was delivered the day after notificaton of the passport being printed was sent. There was no prior notification from the courier who delivered the passport.

Passport printed 10:09am on 10 May 2022
Application approved 3:29pm on 9 May 2022
Documents received 8:14pm on 5 May 2022
Application received 5:00pm on 21 April 2022
Application submitted 4:59pm on 21 April 2022

Type of Application:
Adult Passport Renewal

Submission Date:
2022-04-18

Date Received:
2022-05-10

Overall Experience:
5 Star – Very Easy

Comments:
Took a while to register docs, but once it did it was printed and delivered within a few days. Applied online.

Type of Application:
Adult Passport Renewal

Submission Date:
2022-05-03

Date Received:
2022-05-11

Overall Experience:
5 Star – Very Easy

Comments:
Send your old passport the same day you do the application and make sure to send it special delivery before 1pm. This ensures that your application and old passport are processed within 3 days then it only took 2 day for the new one to be approved and 2 days to print and send.

Type of Application:
Adult Passport Renewal

Submission Date:
2022-04-16

Date Received:
2022-05-10

Overall Experience:
5 Star – Very Easy

Comments:
Took two weeks for them to confirm receipt of old passport, after that things moved very quickly.

Type of Application:
Adult Passport Renewal

Submission Date:
2022-04-28

Date Received:
2022-05-11

Overall Experience:
5 Star – Very Easy

Comments:
Was worrying for nothing! No need to pay extra for faster service – Just over 3 weeks is plenty fast enough for me.

Type of Application:
Adult Passport Renewal

Submission Date:
2022-04-11

Date Received:
2022-05-11

Overall Experience:
4 Star – Easy

Comments:
Application is straight forward but the wait is agonising if you have a holiday booked in less than 10 weeks.

Type of Application:
Adult Passport Renewal

Submission Date:
2022-04-14

Date Received:
2022-04-26

Overall Experience:
5 Star – Very Easy

Comments:
Even though I have received my passport. I still haven’t received my supported documents back. My sons renewal passport is still in the processing stage. I sent of our passport application at the same time and I’m still waiting for my sons passport.

Type of Application:
Adult Passport Renewal

Submission Date:
2022-04-18

Date Received:
2022-05-11

Overall Experience:
5 Star – Very Easy

Comments:
No update on postage received – just arrived.

Type of Application:
Adult Passport Renewal

Submission Date:
2022-04-19

Date Received:
2022-05-11

Overall Experience:
4 Star – Easy

Comments:
Much quicker than expected based on experiences of others . Most stressful part was the length of time taken to update their system that they had received passport. I sent it Royal Mail signed so knew they had received on 20/4 but took until 4/5 to update status (started worrying it was lost inside the passport office). Once that was updated, passport received 1 week later.

Type of Application:
Adult Passport Renewal

Submission Date:
2022-04-24

Date Received:
2022-05-11

Overall Experience:
5 Star – Very Easy

Comments:
Received 11 May 2022
Passport printed 6:51pm on 9 May 2022
Application approved 6:14pm on 6 May 2022
Documents received 4:10pm on 4 May 2022
Application received 2:13pm on 24 April 2022
Application submitted 2:13pm on 24 April 2022

This was far better than expected

Type of Application:
Adult Passport Renewal

Submission Date:
2022-05-03

Date Received:
2022-05-11

Overall Experience:
5 Star – Very Easy

Comments:
After all the hype from the media. Can’t fault the service. 8 days return and delivered.

Type of Application:
Adult Passport Renewal

Submission Date:
2022-04-19

Date Received:
2022-05-06

Overall Experience:
5 Star – Very Easy

Comments:
I was worried, as we’d already booked, but your site reassured me that straightforward renewals were relatively fast.

Type of Application:
Adult Passport Renewal

Submission Date:
2022-05-01

Date Received:
2022-05-11

Overall Experience:
5 Star – Very Easy

Comments:
I submitted the application online on 1st May, but didn’t post my old passport back until 3rd because of the bank holiday. Received my passport today! So quick! Went through the Newport office

Type of Application:
Adult Passport Renewal

Submission Date:
2022-04-26

Date Received:
2022-05-11

Overall Experience:
5 Star – Very Easy

Comments:
Old Passport took 13 days to be received by passport office however application was approved the same day. Printed the next.

Type of Application:
Adult Passport Renewal

Submission Date:
2022-04-22

Date Received:
2022-05-11

Overall Experience:
4 Star – Easy

Comments:
Had to resubmit photo

1st Child Passport

Type of Application:
First Child Passport

Submission Date:
2022-02-27

Date Received:
2022-05-10

Overall Experience:
2 Star – Stressful

Comments:
The times inbetween each step varied greatly causing a lot of unnecessary stress.

For example my documents were signed for by the Passport Office on the 2nd of March however it was not updated on their system till 18 March then the processing phase commenced on 23 March and finally 6 and 1/2 weeks later was approved – 6 May.

After approval a 2 day wait to print and 2 day to deliver, so not too bad, post approval.

Type of Application:
First Child Passport

Submission Date:
2022-04-03

Date Received:
2022-05-10

Overall Experience:
4 Star – Easy

Comments:
For some reason they asked for further id verification of child and both parents.

Type of Application:
First Child Passport

Submission Date:
2022-04-09

Date Received:
2022-04-11

Overall Experience:
4 Star – Easy

Comments:
Stressful due to the media coverage and finding it impossible to get through to speak to anyone. Needn’t have worried as it came within the time frame I was originally expecting. So relieved!!

Type of Application:
First Child Passport

Submission Date:
2022-04-06

Date Received:
2022-05-11

Overall Experience:
Please Rate out of 5

Comments:
Asked for my identity to be verified 3 times

Type of Application:
First Child Passport

Submission Date:
2022-04-03

Date Received:
2022-05-11

Overall Experience:
4 Star – Easy

Comments:
Bootle passport office.

I was worried as passport 10-week wait would have meant it arriving the day we are due to fly. Glad didn’t need to wait as long as 10 weeks. Was advised when I called to enquire that if I still did not have passport within 2 weeks of departure date, I could call to see what could be done i.e. get it fast tracked.

Type of Application:
First Child Passport

Submission Date:
2022-05-16

Date Received:
2022-05-09

Overall Experience:
4 Star – Easy

Comments:
Still waiting for another passport renewal sent at the same time.

Child Renewal

Type of Application:
Child Renewal

Submission Date:
2022-04-27

Date Received:
2022-05-11

Overall Experience:
5 Star – Very Easy

Comments:
Very quick and simple.

Type of Application:
Child Renewal

Submission Date:
2022-02-16

Date Received:
2022-05-11

Overall Experience:
1 Star – Very Stressful

Comments:
Constant phone calls to try and chase. No one would help until we were two weeks away from travel when after going over 10 weeks wait!

Type of Application:
Child Renewal

Submission Date:
2022-03-13

Date Received:
2022-05-11

Overall Experience:
1 Star – Very Stressful

Comments:
Extremely stressful – numerous phone calls, emails unanswered to find out what was happening as documents sent were not logged onto the tracker despite being signed for on 31st Mar. Stuck in the dreaded application processing queue. Just the wait for it to arrive now – I think I will only fully relax once it is in my hands!
Application history
StatusDate
Passport printed 1:46pm on 11 May 2022
Application approved 1:53pm on 10 May 2022
Application being processed 8:45am on 5 April 2022
New photo received 1:41pm on 30 March 2022
Photo rejected 8:01am on 28 March 2022
Documents received 5:01pm on 22 March 2022
Application received 3:33pm on 13 March 2022
Application submitted 3:32pm on 13 March 2022

Type of Application:
Child Renewal

Submission Date:
2022-04-20

Date Received:
2022-05-11

Overall Experience:
5 Star – Very Easy

Comments:
Application history
StatusDate
Sent to Peterborough office
Passport received 11th May (we received a text from TNT that it was out for delivery and was posted through the letterbox)
Passport printed 6:51 pm on 9 May 2022
Application approved 6:18pm on 6 May 2022
Documents received 4:11pm on 4 May 2022
Application received 12:10pm on 20 April 2022
Identity details received 12:09pm on 20 April 2022
Email sent to person confirming your identity 11:16am on 20 April 2022
Ask someone to confirm your identity 9:33am on 20 April 2022
Application submitted 9:33am on 20 April 2022

Type of Application:
Child Renewal

Submission Date:
2022-02-27

Date Received:
2022-05-13

Overall Experience:
2 Star – Stressful

Comments:
Applied online and the system glitched wouldn’t let me update photo after being rejected. Took 2 weeks to be told I would need to send by post . Was told they would send me a single sheet counter signature form….this never came ! Had to print one myself I found online sent it waited another 6 weeks…sent many emails and made lots of phone calls. Then today 11th may the examiner called to say she had printed and explained the situation. Was really nice and apologetic. Waited 10 weeks 3 days

Type of Application:
Child Renewal

Submission Date:
2022-04-21

Date Received:
2022-05-11

Overall Experience:
5 Star – Very Easy

Comments:
From online application to delivery only took 2 weeks 6 days. All the worry due to reports of waiting months were not necessary. Excellent service. There is a long delay between them recieving the old passport and indicating this on the tracker but other-wise the tracker is really helpful to show progress.

Type of Application:
Child Renewal

Submission Date:
2022-05-03

Date Received:
2022-05-11

Overall Experience:
5 Star – Very Easy

Comments:
I applied for both my children’s renewals at the same time. One was allocated to Bootle and the other to Durham. Bootle have been amazing – acknowledged receipt the day after I posted it and turned it round in less than a week! I received the new passport today. Durham are yet to even acknowledge receipt of the old passport (which they have had now for 7 days). Seems like a very different timescale depending on which office your application is allocated to….

Type of Application:
Child Renewal

Submission Date:
2022-04-30

Date Received:
2022-05-11

Overall Experience:
5 Star – Very Easy

Comments:
Apply online yourself don’t use 3rd party send old passport back straight away special delivery the same day as application. Very quick service for me and text email updates at every stage

Type of Application:
Child Renewal

Submission Date:
2022-04-26

Date Received:
2022-05-11

Overall Experience:
5 Star – Very Easy

Comments:
was worried, but Newport office were very quick. Very impressed
Passport printed 6:31pm on 9 May 2022
Application approved 12:00pm on 8 May 2022
Documents received 12:23pm on 5 May 2022
Application received 6:04pm on 29 April 2022
Identity details received 6:04pm on 29 April 2022
Email sent to person confirming your identity 12:51pm on 26 April 2022
Ask someone to confirm your identity 12:37pm on 26 April 2022
Application submitted 12:37pm on 26 April 2022

Type of Application:
Child Renewal

Submission Date:
2022-04-22

Date Received:
2022-05-10

Overall Experience:
5 Star – Very Easy

Comments:
I have ordered two more but have not had any updates. I have to send the old documents to Hemel Hempstead office

Type of Application:
Child Renewal

Submission Date:
2022-04-26

Date Received:
2022-05-11

Overall Experience:
4 Star – Easy

Comments:
Passport delivered TNT no signture, on 11 May
Passport printed 10:41am on 7 May 2022
Application approved 12:49pm on 5 May 2022
Documents received 3:12pm on 3 May 2022
Application received 5:51pm on 26 April 2022
Application submitted 5:50pm on 26 April 2022

This forums been so helpful for me, so I hope this eases your anxiety, took two week with Liverpool office (thank god), make sure you send your old passport asap with the fastest postage.

1 Week Fast Track

Type of Application:
1 Week Fast Track Service

Submission Date:
2022-05-07

Date Received:
2022-05-11

Overall Experience:
5 Star – Very Easy

Comments:
It took me a long time to get an appointment by checking for 1 week day and night, and had to travel 3 hours to passport office had a 4 minute appointment and 3 hours home again, but passport office delivered earlier than 7 days.

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