April 25, 2022

Passport Experiences 25th April 2022

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Passport Application Experiences

Feedback, experiences, timelines, tips and useful information from people that have recently been through the UK passport application process.

Adult Renewal Passport

Type of Application:
Adult Passport Renewal

Submission Date:
2022-04-05

Date Received:
2022-04-22

Overall Experience:
5 Star – Very Easy

Comments:
Faster than expected

Type of Application:
Adult Passport Renewal

Submission Date:
2022-04-05

Date Received:
2022-04-22

Overall Experience:
4 Star – Easy

Comments:
Only issue was 1st photo was not accepted

Type of Application:
Adult Passport Renewal

Submission Date:
2022-04-03

Date Received:
2022-04-22

Overall Experience:
Please Rate out of 5

Comments:
Name change following marriage.

Type of Application:
Adult Passport Renewal

Submission Date:
2022-02-19

Date Received:
2022-03-31

Overall Experience:
2 Star – Stressful

Comments:
Didn’t acknowledge signed for documents sent on 21 FEB 22 until 17 MAR 22. Pointless phone calls to see if they could tell me what had happened. Was on point of cancelling as a “stolen” passport and did have to cancel a future holiday due to concerns.

1st Child Passport

Type of Application:
First Child Passport

Submission Date:
2022-02-05

Date Received:
2022-04-26

Overall Experience:
1 Star – Very Stressful

Comments:
Missed our easter holiday plans. Took 3 months to receive child’s first passport from Durham passport office.

Child Renewal Passport

Type of Application:
Child Renewal

Submission Date:
2022-02-05

Date Received:
2022-04-15

Overall Experience:
1 Star – Very Stressful

Comments:
Lost certificate had to resend, sat on document received for quite a while

Type of Application:
Child Renewal

Submission Date:
2022-02-22

Date Received:
2022-04-12

Overall Experience:
1 Star – Very Stressful

Comments:
We did not receive any updates and were unable to track progress via check and send service. When we phoned, we were kept on hold for 30 mins and then given inaccurate information. We received my daughter’s existing and still valid passport back before the new one and were unable to use it as it had been cut. We had to cancel our holiday which we had rolled twice because of covid. We lost all our money.

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4 Replies to “Passport Experiences 25th April 2022”

  1. Eleanor Knowles says: April 26, 2022 at 12:45 pm

    Sent in my application online 1st April, it has been printed and the label generated ready for dispatch on 23rd April but TNT haven’t received it yet, when they do, it will be 48-72 hours for delivery. I was supposed to be flying long haul on Thursday but luckily hadn’t yet done my PCR, bad enough having to change the flights without added expense. According toTNT, the hold up is after printing, they don’t have enough staff to physically put them into the envelopes and scan and stick the labels on. Added to that, TNT only collect from them Monday to Friday.

    1. Ali says: April 26, 2022 at 5:47 pm

      Hello, Sorry to hear this, Can I ask a few questions because, this is sounding similar to my situation but as yet I haven’t been able to speak to TNT or the passport office. Are you in the inbetween place (lol) where you have the email from the passport office saying it has been printed and sent to the ‘delivery partner’ but then not yet heard from TNT with a tracking code? It said it could be a ‘few days’ but its now been 4 weeks. I got the ‘printed passport’ confirmation email on 01/04/22 but haven’t heard a peep from anyone since. Can you shed any further light from your experience? Is it worth trying to call someone do you think? Thanks so much in advance. Ali 🙂

      1. Lisa says: April 27, 2022 at 9:45 am

        My daughters first passport was printed at 2.19am on 22nd April and delivered yesterday (26th April) received a text from TNT yesterday morning to say it would be delivered same day.

  2. Felipe says: April 27, 2022 at 12:11 pm

    How long have you been waiting for the support documents to arrive?

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