Hi everyone
Another day goes by and no contact by the upgrade team.
We made a complaint today to the complaints department. They have told us that they have passed our case onto the upgrade team and we should hear from either someone from upgrade or someone from complaints team in the next 2 days.
We fly on the 26th so i am begining to loose hope.
My wife is broken she has been the one doing all the calls and she cant take anymore. I am now just praying that Glasgow upgrade team contact us today