Reply To: Liverpool

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#13876
Woodhj_uk
Participant

Hi all,

I could do with a bit of advice.

I posted off my daughters passport for renewal 2 weeks ago today using the Royal Mail (RM) signed for. It is now showing (and has been since Thurs 21 as “due for delivery today”. I have rung RM about this who said they dont sign for every delivery as they receive thousands and so it will have been delivered [im not so sure]

It was to the Liverpool Office and I have just had a message reminder to send documents. does anyone have any recent experience of how long it is taking them to open the post and record douments as received. They say to wait 11 working days which technically would be Friday this week with the bank holiday etc.

Any advice/recent experiences appreciated.