I am now on hold hoping to speak to someone, to just check on the documents as they were received 9 days ago. Some people seem to be getting through great. It’s very confusing. I will update here once I have spoken to someone and let you know what they say.
**Edit**
I was listening to the lovely hold music, and was content with the waiting time, opted to stay on the line rather than do a callback, however, as I posted this, I was automatically put through to the callback option… Magic!!! anyway, now I just sit and wait for the call, so again, I will update once I have spoken with someone. Though I am not holding my breath.
