#16732
My husbands was sent and old passport received at Newport on 16th April, since found out by a reply to their online form (after filling in about 10 of them!), that it was sent to Durham waiting to be checked on 20th April, no further updates, just being processed! So frustrating, actually spoke to someone last week after many attempts, to be told that it has been approved – total lies, it really hasn’t been approved. Don’t understand how mine took 17 days and sent same time.