Reply To: Durham

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Hi all

Just to give my experience of sending off for first child passport at Durham office

Application history

Passport printed and sent 2:38pm on 7 July 2020
Application approved 8:16pm on 6 July 2020
Application being processed 12:07pm on 12 June 2020
Documents received 2:11pm on 11 June 2020
Application received 12:55pm on 2 June 2020
Identity details received 12:54pm on 2 June 2020
Email sent to person confirming your identity 8:27pm on 1 June 2020
Ask someone to confirm your identity 7:49pm on 1 June 2020
Application submitted 7:49pm on 1 June 2020

We were panicking as we fly to Spain on 27th July. I rang the passport office on 2nd July to find out how long and to inform them it was urgent as we had non refundable flights booked pre corona virus. Got call back on 3rd July and they informed they couldn’t tell us how long but noted when we were going on holiday. Was approved on 6th. May be coincidental but I think it helped calling them to speed it up a bit.