@andstillwaiting Aww well done that’s brilliant news now you can look forward to your holiday I am a day after you so hopefully then will call. Was it the upgrade team who rang you?
My update spoke to a man at Newport he was back and forwards checking things for me, said he has sent a message to upgrade team and will contact me within 48, if they don’t said to ring Newport back, in the meantime my daughter who works in Liverpool called into the Passport office on her way home ( I had sent her all the info PEX No and the letter ) said the letter needed scanning onto the computer urgently for the upgrade team, said the lady looked at the details on the computer and went to check with her Manager, came back took the letter and said she will scan it and to ring tomorrow and it will be there for them to see, I still cant settle though as she didn’t say who to ring so will hang on for a bit see if upgrade team ring me. I literally cannot take much more of this.
