I’ve just called 0300 123 1973 and told them again that I have already booked holidays for this weekend as I thought this is the 10th week of me waiting to receive the passport and it is supposed to come but she said I can not upgrade it because apparently this is my First Passport Application. So based on them the ones who have applied for the first time has to be sitting there on hope of God. That’s unfair.
Hopeless to be fair.