It’s a renewal of lost passport and was applying from Canada as well. How long did it take for you get your passport? I assume you got your passport first then documents.
Just checked and DHL says there’s an exception on the delivery and now it’s on hold. When i contacted an agent they said it’s just on hold for the next flight. But the automated system seems to think maybe info is missing. Also, why would they say the “shipment is on hold”? it’s confusing so confusing.