Reply To: Durham

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I applied for a first time Adult passport. I received my British Citizenship in December. As it was a first time passport I wasn’t allowed to apply online so had to send it through the post, therefore I was unable to really track the progress of the application.

Sent it off on May 26. It arrived (via a tracked and signed for service) May 27th. I did not receive a text until June 12 saying they had actually received the application. We are moving out of the country at the end of July so I have been extremely anxious about my passport arriving in time for us to leave. Especially since I had to send in my original passport which I need in order to leave the Uk once we move.

I called everyday for weeks, tweeted at them constantly and basically annoyed them for weeks, mainly to just send back my supporting documents. I wrote a formal letter to the Durham office requesting my original passport back. Out of the blue I received a text two days ago saying my UK passport was complete and being posted. I received it yesterday! Still waiting on my supporting documents but hopefully those should arrive by mid next week. NO idea if my constant badgering helped my application along but I like to think it did. 😉