I applied for the renewal of my son’s passport on the 13th April. Additional documents were requested and this was received at Peterborough on the 9th May (checked Royal Mail). But the system had not been updated. Since then, heard nothing. Called numerous times to check whether they had actually received the additional docs which they finally confirmed on the 10th June! Called them again to try and push things along but the message I keep getting is ‘wait 10 weeks’. We are now in week 9 (from the date when the old passport was received) and getting slightly worried as travelling on the 16th July. Not sure what to do next? Any advice. Thank you.