Ajdwaiting after 48hrs of no reply call them again and say this is the second time now as had no reply they will put you through and will ask you to email them
Proof that it was booked pre Covid once you do that will get marked as urgent also tell them that you need them 7 days before as need to add api info to the ticket (advanced travel information) that’s what I did Friday for my holiday on the 3rd since Friday 2 were approved and sent on Saturday and 2 today
