Reply To: 10 weeks wait time exceeded. What next? Home › Forums › General Passport Application Discussion › 10 weeks wait time exceeded. What next? › Reply To: 10 weeks wait time exceeded. What next? July 17, 2022 at 12:02 pm #18929 EstivalParticipant @Brian27 I emailed EscalatedService@hmpo.gov.uk and I also had an email address for upgrade team at Durham. What office has yours gone to?