This is my timeline – I had a call on Saturday from the complaints department at around 4.30pm letting me know they were sending the passport by Royal Mail special delivery – it is due to arrive this morning.
We go away on Thursday! So it was a very close call and took lots of phone calls to get here – we booked our holiday before Lockdown and my daughters passport expired in March. This was enough to get our passport expedited. If I hadn’t chased we would definitely not have had the passport in time.
Passport printed and sent 12:20pm on 18 July 2020
Application approved 11:36am on 18 July 2020
Application being processed 1:30pm on 7 July 2020
Documents received 11:52am on 7 July 2020
Use paper form to confirm identity 4:22pm on 24 June 2020
Email sent to person confirming your identity 4:21pm on 24 June 2020
Ask someone to confirm your identity 4:19pm on 24 June 2020
Application submitted 4:19pm on 24 June 2020