Hi Tito,
So a quick update, after repeated pressure from our MP they apparently found our documents at a different office on 11th February then did not send them to the correct office until the 19th February. We have now been advised the documents will be located in the correct office and the process started so hopefully it is coming to a close, though I must say as has regularly been the case they called my wife 2 days ago to say they’d find them and upload them then call her back the same day but never did.
