Hi all, thought I should post as I’ve been avidly watching during my experience. My case is an adult passport renewal at Durham office. I will update once it’s physically received.
Application history
Application approved 1:29pm on 21 July 2020
Documents received 9:42am on 20 July 2020 (They were signed for at Durham on 6th July)
Application received 4:10pm on 4 July 2020
Application submitted 4:09pm on 4 July 2020
It’s important to know I emailed HMPO and informed them I was travelling, I had to provide evidence to show that a flight was booked pre-covid. I luckily had an email still of a booking I had made previously. It appears they are only doing so if the flight was within 14days from you reaching out.
I sent the evidence on Saturday via email and by Monday my passport was registered as received and 24 hours later the photo and application accepted.
I will update when it’s physically in my hand with regards to time to print and be delivered.
I completed the passport application online.