Reply To: Durham Home › Forums › Different Passport Offices › Durham › Reply To: Durham July 23, 2020 at 11:58 am #2216 jamesd1974Participant They only escalate it if holiday was booked prior to March I know as I had to send proof before they escalated if it wasn’t they said there nothing they can do it once I did had all 4 of my passports within 4 days