Hi all – thanks for your words of encouragement. I managed to get a call back today and the lady took all my details and said that the processing team will call me back in a couple of days..but still they cannot guarantee anything (why do they say this – it just creates more anxiety). The lady said the processing team may ask me for evidence, which I said im ready to provide..so I guess I’ll wait a couple of days and see what happens. Has anyone had experience of this?