Same here.
10 year olds Daughters renewal. Had the email link for someone to verify identity which they did the same day. Then sent old passport to Durham.
That was registered on their site as being received on 5 Oct. Though actually they had it on 29 Sep.
Monday will be 20 days on from 5 Oct. Next week is half term so I’m hoping by start of November the passport will be ready.
They updated the site yesterday to still say it takes six weeks.
