blacky165

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  • in reply to: First child passport timeline #13426
    blacky165
    Participant

    Our first Child timeline below (Peterborough)

    Passport printed 7:05pm on 26 April 2022
    Application approved 11:42am on 23 April 2022
    Documents received 12:12pm on 5 April 2022
    Application received 8:26pm on 20 March 2022

    Tracker seemed to lag behind reality and was slow to update. Also we seemed to skip the dreaded ‘processing’ phase, and just spent 2 weeks on documents received instead. Most applications are probably more advanced than the tracker reveals. Calling 03300123193 was better than the widely published number, but the wait is long 30-60 minutes before speaking to anyone. There is some conflicting info on here about whether the upgrade service is available to 1st child passports, I confirm that it is 🙂

    Good luck everyone!

    in reply to: New upgrade vs. Cancel and fast track #12800
    blacky165
    Participant

    We also fly in 4 weeks. Been stuck on docs received since 5th April.

    After 30 minutes on hold i spoke to someone who confirmed my daughters 1st passport is with an examiner and that it’s being processed. Not sure why the website hasn’t updated to reflect this.

    The person on the phone also confirmed (and double checked) that the upgrade service IS available to 1st child passports. Good luck everyone, sounds like we’re all stressed together.

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