passmyport

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  • in reply to: Durham #13664
    passmyport
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    I have been following this thread for months, trying to seek comfort in knowing that I am not alone. I want to post my timeline on here for anyone that may have applied from France.

    Passport printed – 28 April 2022
    Application approved – 27 April 2022
    Application being processed – 6 April 2022
    Documents received – 1 March 2022
    Application received – 9 February 2022
    Application submitted – 9 February 2022

    This service has been one the worst I have ever used, mind you, I have been living in France for 7 years.

    The lack of reactivity is dreadful, they said they received my passport on 1 March but according to French/UK tracking, they received it on the 12 February.

    My process was slowed down by them requesting a letter explaining “damage” to the passport’s . I sent a first letter, which somehow got lost in their offices, so I had to send a second. This is both expensive and time consuming. And honestly, I think is just another ploy to slow the process down even more and buy themselves more time.

    It has truly been a stressful 2 months and a half. This service has cost me 500€ in changed flights, expensive calls to their “customer service” line, and just a whole lot of stress not having any ID living abroad.

    The only thing that has kept me going has been this thread, and seeing other peoples’ timelines, I even stopped calling after a while because it only led to frustration and tears.
    It has also been reassuring seeing that the process was relatively quick from the moment they received my second letter.

    I am now waiting for my passport to be delivered. In true style, they have not sent me a tracking number, so I was wondering if anyone knew what delivery service is used for international applications, TNT or DHL?

    Thanks for taking the time to read my diary entry lol.

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